Telecommunications bill seeks to amend section on royalties

The Commission of autonomous governments will meet today to continue the treatment of the draft Telecommunications Act. The legislative commission will be attended today by representatives of the employees of the Superintendency of Telecommunications (Supertel for its Spanish...

There is a new deadline for registration of cellphones brought from abroad

The Superintendency of Telecommunications said there is a new term for users that have cellphones bought from abroad and have not legalized its situation. The deadline is until August 18. The Superintendent of Telecommunications, Fabián Jaramillo, said that owners of cellphones...

Claro will return more than USD 2 million in balance to its customers by order of the Supertel

The Superintendency of Telecommunications (Supertel) ordered to the telephone company Conecel SA, which operates under the Claro brand, the return of more than $ 2 million in balance to its customers, because of “errors in some promotions”, said Fabián Jaramillo,...

New quality parameters for telephone companies run from today

The new quality parameters since today begin to be mandatory for companies that provide Advanced Mobile Phone Service. Among the changes are the average time for complaint resolution, which was less than 168 hours before; the new target value is less than 120 hours; Also, the...