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IESS paid for ‘ghost calls,” according to Comptroller General
Posted On 01 Mar 2016
A report by the Comptroller´s office notes that the Ecuadorian Institute of Social Security (IESS) paid the Recapt company, which is responsible for scheduling medical appointments by telephone, $ 4.6 million for “ghost calls.”
This involves calls from numbers starting with zero, others made from numbers not assigned, others made from several phone numbers and taken by a single operator at the same instant, and others belonging to a number that surpassed 40,000 records in a single month.
