Pedro Paez, Superintendent of Market Power Control, ratified the $ 2.3 million fine imposed on the Recapt SA company, responsible for providing the call center service to schedule medical appointments of the Ecuadorian Social Security Institute (IESS).
The resolution, issued last Friday, rejected the appeal filed by the company regarding the penalty imposed by the Commission of First Instance of that Superintendency, in September last year.
According to the Commission, Recapt “falsified and distorted” the competition during the selection stage of the contractor. It stated that the company had an agreement with the Guayaquil company Solnet SA, to submit its bids and benefit from the contract. The Superintendency also fined Solnet with $ 9,874.
The IESS awarded the contract for $ 19.45 million to Recapt in 2012. This obtained a new contract for $ 17.9 million in 2014 for another two years.