A question that arises in the citizens is how do call centers get my data? People who are on the other side of the phone and offer from trips to credit cards call users by the full name to their cell phone number.
The lawyer Diego Beltrán assures that in Ecuadorian legislation there are at least two articles that would establish the illegality of the use of personal information by various companies.
Article 66, numeral 19 of the Constitution states: “The collection, filing, processing, distribution or dissemination of these data or information will require the authorization of the owner or the mandate of the law.”
The Electronic Commerce Law speaks of data protection and states that “for the preparation, transfer or use of databases, obtained directly or indirectly from the use or transmission of data messages, the express consent of the owner shall be required who may select the information to be shared with third parties.”
The issue arose in connection with the undue charges reported these days, but also because Ecuador does not have a law for the protection of personal data.
The lawyer Juan Carlos Solines explained that the National Directorate of Public Data Registration works on legislation that would be presented by the end of the year. (I)