I want to share a topic that is of the utmost importance to truly succeed in life, not only in the workplace, but also in the staff. It is about empathy, and as we are going to refer to the work environment, we will talk about work empathy.
Before entering fully into the subject, and explaining the concept that contains this couple of terms, I prefer to introduce myself to it by telling them the phrase that my mother repeated to me over and over again, when she asked me for a favor, gave me some order or taught me instructions on a task that he wanted me to perform. She told me: “When they ask for something, try to do it as if it were for you.”
I confess that, at that young age, about 8 or 9 years, I had trouble understanding the phrase; however, I had to obey the order without hesitation, even if I wanted to or not wanted to.
However, as I grew up, that phrase was gaining strength and recording more and more in my mind, until, when I started working, it became a way of life for me and I understood how valuable it is to apply it to life everyday
It is that many times I have met people to whom I request something, either verbally or in writing, and they answer that they will meet my requirement, but the days go by and they don’t even bother to give me at least one answer partial that makes me think that they are working on my application.
And the best way to attend to something or someone is to think about how you would like to be treated. That is, feel empathy at that time. Put yourself in the place of the person who has the need and for which you are making a request.
If for a single moment we start to think that we are the ones who need to be treated, I am sure that our attitude towards others will change, because when it is for us, we would like to be treated quickly and kindly. So why don’t we treat others the same way?
For these reasons, I advise you that the next time someone at your job or outside of you asks for something, try to feel how you would like to be treated if you were the one who needs your requirement to be resolved. In this way I am sure that you will attend him kindly and promptly.
Apply these tips and you will be happier every day and you will make those around you happy.